Free induction course offered to attract workers

With the lifting of COVID restrictions, New York’s food scene is alive. But with more guests, you need more staff.


What would you like to know

  • IGC Hospitality Group founder Terence Tubridy said demand for restaurants and hospitality services is very high as COVID restrictions are lifted
  • Tubridy struggles to fill jobs at the Rockaway Hotel and other restaurants he owns
  • He launched “The Hospitality Way”, a free course for people to prepare for work in the hospitality industry.
  • Many participants are now working in the industry

“The industry, especially restaurants, is experiencing unprecedented demand, the highest demand we have ever seen as an industry,” said Terence Tubridy, founder of IGC Hospitality Group.

He said the post-pandemic summer season is in full swing at the Rockaway Hotel. All that’s missing is the workers. At present, the hotel does not have the manpower to serve breakfast.

“Unprecedented demand and an unprecedented supply problem with the workforce. These two are in direct conflict with each other, ”Tubridy said.

According to the United States Bureau of Labor Statistics, only 60% of hospitality workers before the pandemic have returned to jobs in the industry as the city recovers.

“We would like to extend the hours of operation and do more stuff, but it’s very difficult to do that when you don’t want to exhaust the staff,” Tubridy said.

Tubridy has said he won’t be able to expand services at the Rockaway Hotel and its other properties until he has more workers. That’s why he launched “The Hospitality Way”, a free course to help people become workers ready to take on the industry.

“We need to reintroduce people to the hospitality and the freebies that this industry really offers. This path to upward mobility to serve people and make them happy is the key, ”he said.

By offering the course which meets once a week at no cost, Tubridy hopes to recruit more workers for the hospitality industry.

“What we found was that 20 people signed up and completed the course, 16 of them are currently employed in various companies on the peninsula and it was a great success,” he said. .

The Hospitality Way will be offered again this fall and winter.

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